Account & Login
- Login issues
- Password reset
- Access management
Support Center
How can we help?
Acuryx Support helps dental clinics and practitioners get the most from the platform.
Browse help by topic
Find quick answers across the most common areas of Acuryx.
Appointments
- Scheduling
- Rescheduling
- Appointment management
Patients
- Patient records
- Medical history
- Consent forms
Billing & Subscription
- Membership
- Payments
- Renewals
WhatsApp Notifications
- Delivery issues
- Setup guidance
Technical Support
- Bugs
- Performance issues
- Device compatibility
Talk to us
Contact our support team
Reach a real person who understands dental practice. We're here during business hours and reply to emails around the clock.
Frequently asked questions
Quick answers to the questions we hear most often.
On the sign-in screen, tap “Forgot password?” and enter the email linked to your Acuryx account. We’ll send a secure reset link valid for 30 minutes. If it doesn’t arrive, check your spam folder or contact support@acuryx.com.
Open the Appointments tab to view, create, reschedule, or cancel bookings. Drag-and-drop on the calendar to reschedule, and patients are automatically notified of any changes via WhatsApp.
Acuryx sends automated WhatsApp reminders for confirmations, reschedules, and follow-ups using your clinic’s verified business profile. You can enable or customize them under Settings → Notifications.
Go to Settings → Clinic Profile to update your clinic name, address, logo, contact details, and working hours. Changes apply instantly across the app and your patient communications.
Subscriptions renew automatically. To review or renew manually, visit Settings → Subscription, where you can see your plan, billing cycle, and renewal date, and complete payment securely.
Use the support request form on this page with the category “Technical Support”, or email support@acuryx.com. Including your device model, app version, and a screenshot helps us resolve issues faster.
Submit a support request
Can't find what you need? Send us the details and we'll help you out.
Supporting dental clinics across India
Fast Response Times
Most requests answered within one business day by a dentistry workflow specialist.
Secure Patient Data
Your clinical data is encrypted in transit and at rest, and never shared.
Dedicated Customer Support
Real humans who understand dental practice, not generic call-center scripts.